Can I ship outside of the United States?
Yes, we are able to ship outside the United States.
Can I track my order?
You will receive a confirmation email with a tracking number once your order has been shipped.
What should I do if my order is incorrect or needs to be changed?
Contact firstname.lastname@example.org, and the Imprint Engine Team will work to correct your order.
What should I do if my order gets lost?
Contact email@example.com, and the Imprint Engine Team will investigate the issue. We will send a new order if the issue is unresolved and will ensure successful delivery.
Can I get a special imprint on my products?
No, we do not customize products beyond the logo and design designated by your company.
How long will my shipment take to arrive?
Unfortunately, we are unable to guarantee exact shipping timelines; however, most domestic US orders will arrive in a week or less; international shipments to a large part of the globe take 7-14 business days in transit. Some difficult to reach or remote areas may require longer shipping times.